Frequently asked questions

Not at all. SiteSketcher is fully no-code. You start from a professional template and edit everything visually — click on your store to change text, images, colors and layout. If you can use a word processor, you can build a store.

Yes. On paid plans you can connect your own custom domain, and we automatically provision a free SSL certificate so your store is secure and professional from day one.

The Starter trial plan supports up to 50 products during your first 30 days. Growth supports up to 500, and Pro and Enterprise offer unlimited products with variants, categories and stock tracking.

Absolutely. Your products and content live independently of the template, so you can switch between templates like Atelier, Aurora, Pulse, Amore and Bistro anytime — your store updates instantly without losing data.

Customers check out securely on your storefront, and every order flows into your dashboard with clear statuses and a linked customer profile, so you can manage fulfilment in one place.

No SiteSketcher transaction fees on paid plans — you only pay your payment processor's standard rate. The 30-day Starter trial lets you build and test your store.

Yes. Storefronts ship lean, fast-loading markup with per-store metadata and clean URLs, which helps search engines crawl and rank your pages. Speed and structure are built in.

On the Pro plan and above you can invite teammates and assign granular, permission-based roles, so you can delegate safely as your store grows.

You can cancel anytime. If you stop a paid plan, your store drops to the Starter plan. Since the Starter trial is for the first 30 days and has already ended, your store will be suspended until you upgrade to at least the Growth plan or higher, but all your templates, products, and configurations remain safely saved.

Yes. Enterprise plans include onboarding and migration support. Reach out via our contact page and we'll help you move over smoothly.